Terms of Service

1. Scope and provider

These terms govern the use of the web application “on fleek Social” (www.onfleeksocial.com), operated by on fleek GmbH, Industriestr. 10, 92360 Mühlhausen, Germany (provider details in the legal notice). on fleek GmbH operates the application as a service for the companies it works for. Those entitled to use it are members of the on fleek GmbH team as well as the contacts at these client companies; each client company receives an area of its own, separated from the other clients, and decides there on the approval of its content. Logins are created by on fleek GmbH; there is no open self-registration.

2. Description of the service

The application serves the planning, coordination, approval and publication of social media content on accounts that have been expressly connected to the application by OAuth authorisation (currently Instagram, Facebook, TikTok and YouTube). Analysis of the corresponding metrics is part of the scope of services and is currently being rolled out; until then the application is limited to planning, approval and publication. The range of functions may be developed further.

3. Logins and credentials

Logins are issued by on fleek GmbH. Credentials are to be treated as confidential and must not be passed on to third parties. Any suspicion of unauthorised use must be reported to the agency without delay. The agency may suspend or withdraw logins at any time, in particular in the event of misuse or after the collaboration has ended.

4. User obligations

Users ensure that uploaded content (texts, images, videos) does not infringe the rights of third parties and that the necessary rights of use are held. Unlawful content may neither be uploaded nor approved for publication. The guidelines of the respective platform (Meta, TikTok, Google/YouTube) apply to publications in addition.

5. Connected third-party platforms

Social media accounts are connected through the official interfaces of the platform operators and can be disconnected in the application at any time; stored access tokens are deleted in the process. The platform operators' own terms apply to their services. on fleek GmbH has no influence over the availability and the behaviour of these interfaces.

6. Availability

The application is operated with reasonable care; there is no claim to uninterrupted availability. Maintenance windows and further development may lead to temporary restrictions.

7. Liability

on fleek GmbH is liable without limitation for intent and gross negligence as well as for injury to life, body or health. In cases of simple negligence, it is liable only for the breach of material contractual obligations (cardinal obligations), limited to the damage typical for the contract and foreseeable. Liability under the German Product Liability Act remains unaffected.

8. Data protection

Information on the processing of personal data is set out in the privacy policy.

9. Changes to these terms

on fleek GmbH may adjust these terms with effect for the future, for example in the event of additional functions or changed legal requirements. The version published here at the given time is the one that applies.

10. Final provisions

German law applies. Should individual provisions be invalid, the validity of the remaining provisions remains unaffected.